Appointment to the doctor

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Citizens of the RK
Non-residents of the RK
Service provision methods
Medical organizations providing first medical aid
Cost of the service

Free of charge

Terms of the service delivery

From the moment the patient submits the documents of the PHC organization -  no more than 10 minutes

On the portal - no more than 30 minutes

Full name of service
Appointment to the doctor

How to get the online service 

  1. Log in on the portal and click the Request Online button. 
  2. Fill out and send the application (EDS is not required).
  3. In personal account (in the History of service section) read the notice of processing your application, which will be received within the specified time.
  4. Visit doctor in a set time. 

You should be attached to the medical organization at the place of residence, otherwise the service cannot be rendered

Dear users! In the personal account of the "electronic government" Portal in the Health Passport, you can view the district doctor to make an appointment.


How to get the service in a state agency (required documents):

  1. ID card for direct application or an electronic document from the digital documents service (for identification).

Result of the service delivery

1. In case of direct contact or by telephone to the PHC organization-an entry in the log of the preliminary appointment to the doctor of the PHC organization and an oral response indicating the date and time of the doctor's appointment in accordance with the schedule of doctors ' appointments.
2. On the portal-notification in the form of the status of the electronic application in the personal account.