Issuance of certificate from medical organization providing first medical aid

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Service provision methods
Medical organizations providing first medical aid
Cost of the service

Free of charge

Terms of the service delivery

Visiting a doctor, on the portal - no more that 30 minutes.

Calling for a doctor - within 1 working day.

The state service for direct appeal is provided on the day of application.

Full name of service
Issuance of certificate from medical organization providing first medical aid

How to get the service online

  1. Log in on the portal and click the Request Online button.
  2. Fill out the application and sign it by EDS (electronic digital signature) or by SMS-password (be sure to have registration in the mobile citizens database).
  3. In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.

How to get the service in a state agency (required documents):

  1. ID card for direct application or an electronic document from the digital documents service (for identification).

Result of the service delivery

1. Certificate from a medical organization that provides primary health care, issued in form №027/u, approved by order of the acting Minister of health of the Republic of Kazakhstan dated October 30, 2020 No. KR DSM-175/2020 "On approval of forms of accounting documentation in the field of healthcare" (registered in the Register of state registration of regulatory legal acts under No. 21579) when directly applying to PHC organizations signed by a district doctor or a General practitioner, certified by a personal medical seal and the seal of the PHC organization.

2. On the portal - in the form of an electronic document signed with an electronic digital signature of the PHC organization.

3. Reasoned refusal.