Issue of the license on tourist operator activity (the tour operator activity)
License issue and/or an appendix to the license – within 6 working days.
License renewal and (or) the application to the license – within 3 working days.
License renewal and (or) the appendix in case of reorganization, separation of legal entity-licensor to another legal entity – within 6 working days.
If the documents are incomplete, the service provider's written reasoned refusal - 2 working days.
How to get online service (on the portal “electronic licensing” www.elicense.kz)
- Click the "Request online" button on this page, after that the portal of "electronic licensing" will be opened in a new window.
- Log in or register on the "electronic licensing" portal.
- In the service info sheet read the package of documents and click the "Order online service" button, or select the necessary subtype of activity and the "Further" button.
- After specifying the necessary data, fill out the application and sign with your EDS.
- You can track the status of the submitted application in the Personal Account in the section "My applications". You can find out about obtaining the permit in the section "My approved documents", about receiving a notification - in the section "My notifications".
Result of the service delivery
License and (or) an appendix to the license, a reissued license and (or) an appendix to the license for tourist operator activity (tour operator activity), or a reasoned response to the refusal to provide a public service.