Issue of the license on tourist operator activity (the tour operator activity)
License issue – within 6 working days
License renewal – within 3 working days
License renewal in case of reorganization, separation of legal entity-licensor to another legal entity – within 6 working days
If the documents are incomplete, the service provider's written reasoned refusal - 2 working days.
How to get online service (on the portal “electronic licensing” www.elicense.kz)
- Click the "Request online" button on this page, after that the portal of "electronic licensing" will be opened in a new window.
- Log in or register on the "electronic licensing" portal.
- In the service info sheet read the package of documents and click the "Order online service" button, or select the necessary subtype of activity and the "Further" button.
- After specifying the necessary data, fill out the application and sign with your EDS.
- You can track the status of the submitted application in the Personal Account in the section "My applications". You can find out about obtaining the permit in the section "My approved documents", about receiving a notification - in the section "My notifications".
Result of the service delivery
Delivery the license, the renewed license for tourist operator activity (tour operator activity), or the motivated answer about refusal in rendering the state service.