Assignment of social assistance to the certain categories of citizens in need by the decision of local executive bodies

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Place of the service delivery
Local executive agencies of Nur-Sultan, Almaty and Shymkent cities, districts and cities of regional subordinance
Akim of rural area, aul, village
Cost of the service

Free of charge

Terms of the service delivery

Service provider or akim of the rural district, as well as on the portal – 8 working days.

In cases of insufficient documents – 20 working days.

How to get the online service 

  1. Log in on the portal and click the Request Online button.
  2. Fill the request and sign it with EDS (electronic digital signature).
  3. In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.

How to get the service in a state body (required documents):

  1. Identity document. 
  2. Information on applicant’s family.
  3. Information on person’s income (family members).
  4. Act and/or document, confirming  difficult situation.

Result of the service delivery

Notification about assignment of social assistance.